User Support and System Analyst
You: An inspired IT support professional who wants to help improve higher education, including teaching and research. A seasoned veteran or an enthusiastic newcomer to the field.
Us: Thayer School of Engineering IT Department; a highly collaborative and dynamic team.
What we do
- Provide excellent technology service and support: http://computing.thayer.dartmouth.edu
- Help shape the future of teaching by empowering our community to use technology in innovative and creative ways.
- Thayer School has a unique multidisciplinary approach to engineering education and our IT philosophy reflects this. Rather than just being back-room “crank turners”, our entire Computing Services team interacts extensively with faculty, students, staff, and researchers. We go out of our way to spend time with our users, deliberately encouraging community members (often with cookies) to ask questions, explain their needs, and brainstorm solutions with us.
- We cheerfully work hard to solve problems, implement solutions, and allow Thayer School to make the fullest use of computing technology. We are committed and love a challenge.
How we do it
- LMS: Canvas
- OS: OS X, Windows, Linux
- Shared apps, live class surveys, online quizzing, automated lecture capture, teaching analytics, virtualization, always trying new services
What we expect, and what you can expect
- Value your viewpoint and expect you to share it.
- Bring the skills and aptitude to help users learn our systems, surmount problems, and innovate new ways to teach with technology.
- Have the desire and ability to quickly learn new and old technologies.
- Participate fully within a highly collaborative, agile team.
- Interact extensively with our diverse faculty, staff, and students.
- Develop and document solutions for common issues.
- Keep up with the latest in technology and not be afraid of the cutting edge.
- Share enthusiasm for higher education; yours, ours, & everyone else's.
- Thriving engineering school within a prestigious college
- First national research university to graduate more women engineering majors than men
- Flexible and supportive management and policies
- Outstanding facilities, new buildings in the works
- Diverse community of top-notch engineers
- Northern New England as your backyard
To apply for this opportunity please compleate this form: